Get in Touch With Us
Whether you have spotted something that needs updating, want to suggest a casino for review, or simply have a question about our content, this page tells you how to reach us and what happens next.
How to Contact Our Team
Email is the most reliable way to get in touch. We read every message ourselves and aim to respond within two working days. You can reach us at [email protected].
A clear subject line and a little context in your opening sentence helps us direct your message to the right person straight away. The more detail you include, the faster and more useful our reply will be.
What You Can Write to Us About
We welcome messages on any of the following:
- Accuracy and corrections — If something on the site looks out of date or incorrect, please flag it. We take editorial standards seriously and will review anything readers bring to our attention.
- Content suggestions — Have a casino you think we should cover, or a topic you would like us to explore? We shape our content around what readers actually want, so your input matters.
- General questions — If something on our site is unclear — about how we rate casinos, what non-GamStop casinos are, or how we handle commercial relationships — just ask.
- Partnership and commercial enquiries — If you represent an operator or affiliate network and would like to explore working with us, please introduce yourself and outline what you have in mind. We review all approaches on their merits.
- Feedback — Good or bad, we want to hear it. Reader feedback is one of the main ways we keep improving the site.
What to Expect After You Email Us
Every message is read by a real person. We do not use automated replies as a substitute for a genuine response. Our usual turnaround is two working days, though during busy periods it may take a little longer. We will always follow up.
If your enquiry is urgent, please say so clearly in your subject line and we will do our best to prioritise it.
A Note on How We Work
Casinos Not On Gamstop is an independent comparison site covering casinos and betting sites that operate outside the GamStop self-exclusion scheme. Our reviews are based on research and editorial assessment. We may earn commission when readers visit an operator through our site, but commercial arrangements do not determine how we rank or write about any brand.
If you have concerns about the accuracy of any review or rating on this site, we take those seriously. Please include a link to the specific page and as much detail as you can, and a member of our team will look into it.
Responsible Gambling
If you or someone you know is finding gambling difficult, we encourage reaching out to a specialist support service. Organisations such as GamCare (gamcare.org.uk) and Gambling Therapy (gamblingtherapy.org) offer free, confidential help. Our role is to provide information; they are the right people to talk to about personal support. All users must be 18 or over to gamble.